SA Benefit Partner Training: SAVB Online Tool

What is SAVB?

The Software Assurance Voucher Benefit (SAVB) online tool is a new electronic payment system that will be used to issue payments to SA Benefit Partners delivering services to Microsoft SA customers. Effective March 15, 2010, Partners participating in the Microsoft Software Assurance Planning Service Benefit (“PSB”) program are required to create and submit payment requests (invoices) using SAVB Online Tool in order to receive payment from Microsoft for redeemed vouchers. This new process replaces the invoice submission process you previously followed through your Regional Service Center (RSC).

Microsoft is implementing the SAVB tool to help:

  • Streamline your voucher and required invoice submissions, and simplify Regional Service center invoice review and payment processes.

  • Reduce potential invoicing errors and the need for revisions or resubmissions.

  • Reduce the length of time to receive your payment.

  • Provide you with valuable online program management tools, including real-time payment status for your payment requests (invoices) for redeemed vouchers.

IMPORTANT! PLEASE READ AND FOLLOW THESE STEPS:

STEP 1:

To access SAVB for the first time, go to https://channelincentives.microsoft.com/home.mvc/savb to register. You must be a Global Administrator in the Microsoft Partner Network in order to complete the initial registration process in the tool, then invite Users. (Users must be associated to your organization in the Microsoft Partner Network.) If you’ve been “invited” to SAVB after initial registration has been completed, you do not need to be a Global Admin to have access to SAVB. NOTE: To access SAVB, you must have Vouchers in “redeemed” status since January 1st that have never been invoiced. Please update the status of your vouchers in VVR before attempting to access SAVB.

STEP 2:

After registering in SAVB, you must WAIT 24-48 hours before validating your bank information and mapping your payment profile in SAVB to your organization’s locations. This waiting period will allow Microsoft the time necessary to create required vendor ID(s) in our automated payment system.

NOTE:

If after the waiting period, you are still unable to see or map your payment profile(s) in SAVB to your locations, it may be because Microsoft requires additional essential bank details or tax documentation for your organization. If this occurs, please immediately contact the Microsoft Accounts Payable alias for your region:


  Region MS Accounts Payable Email Alias
  EMEA apie@microsoft.com
  China ap-chn@microsoft.com
  US, Canada, LATAM chipfin@microsoft.com
  Korea apkr@microsoft.com
  Taiwan aptw@microsoft.com
  Japan apjp@microsoft.com
  APAC (the rest of Asia) apsg@microsoft.com

If you have any questions regarding the SAVB Online Tool, or how to use it, please contact your Regional Service Center (RSC).

SAVB Training Presentation Decks

English
Chinese - Simplified
Chinese - Traditional
Japanese
Korean
Spanish

SAVB Partner User Guides

English
Chinese - Simplified
Chinese - Traditional
Japanese
Korean
Spanish

SAVB Training Recording

View a previously recorded SAVB user training session.